Job Purpose

Analyse the Operations Performance, run gap analysis to identify the areas for improvement of all operations & processes by utilizing all applicable performance KPIs and benchmarking the results.

Job Specific Accountabilities (Part 1)

• Collect and analyse performance data associated with all Operations activities and produces comprehensive reports that will provide the basis for performance improvement plans.
• Conduct the detailed days reconciliation correctly to identify the unknown and uncertainty in planning, isolating the planning issues from true execution efficiency/performance.
• Review all operations performance indicators and make recommendations to either add to the portfolio of indicators or changes existing indicators to ensure that operations performance is measured in the most appropriate and efficient manner.
• Analyse operational performance to identify areas of weakness and areas of best practice to develop recommendations to improve performance across all operations.
• Compile and analyse monthly management and shareholders operations performance reports by receiving input from all units/sections on their progress to implement operational improvements to make recommendations for remedial action as required.
• Participate in the external benchmarking by collecting operational performance data.
• Identify forecast shortfalls and help develop corrective strategies with Planning and Business Improvement Management.
• Assist in the preparation of contractor performance evaluations.
• Coordinate the service performance review with operations contractors at regular intervals.
• Provide statistical data to division/line/managers on their objectives and performance.

Generic Accountabilities

Supervision
• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.
Budgets
• Provide input for preparation of the Department budgets and assist in the implementation of the approved Budget and work plans to deliver Section objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.
Policies, Systems, Processes & Procedures
• Implement approved Section policies, processes, systems, standards and procedures in order to support execution of the Section's work programs in line with Company and International standards.
• Comply with all applicable legislation and legal regulations.
Performance Management
• Contribute to the achievement of the approved Performance Objectives for the Section in line with the Company Performance framework.
Innovation and Continuous Improvement
• Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.
Health, Safety, Environment (HSE) and Sustainability
• Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.
Reports
• Provide inputs to prepare Section MIS and progress reports for Company Management.

Internal Communications & Working Relationships

• Has frequent contact with IT Division, Finance Division, Contracts Department, Human Resources and Maintenance to coordinate business needs and to provide or receive information.

External Communications & Working Relationships

• Has frequent contact with Customers when attending their complaints.
• Has frequent contact with Government, Police Licensing Departments for exchange of information and follow up.

Minimum Qualification

• Bachelor Degree in Business discipline / Engineering discipline (Desired)

Minimum Experience, Knowledge & Skills

• 6 or more years of experience

Professional Certifications

As applicable

Work Condition, Physical effort & Work Environment

Physical Effort
Minimal

Work Environment
A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits.

Additional Details

Job Family / Sub Family: Operational Support/Operations Planning