Driving Infinite Possibilities Within A Diversified, Global Organization

THE FUTURE IS WHAT WE MAKE IT.

General Manager Service (Rest of Asia)

Kuala Lumpur, Malaysia or Changi, Singapore

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

As the General Manager for Services in the Rest of Asia (ROA) region, you will oversee and drive the growth of Honeywell's service operations across the building technologies spectrum in Malaysia and surrounding areas. The role demands strategic leadership to enhance service delivery, optimize customer satisfaction, and achieve financial targets.

Key Responsibilities:

Leadership

• Lead a talented, engaged and high-performing team. Ensure that team members are clear on objectives and are held to account appropriately. Ensure that team members are retained and that they can develop in their careers.

Customer Satisfaction

• Maintain customer satisfaction at target levels and promptly resolve customer issues.

Finance

• Takes ownership for financial performance for the Pacific Service LOB. Monitors financial performance on a monthly basis and reviews estimates versus actuals across the district project deck to continuously improve Service & Sales operational metrics. Effectively leads the implementation of productivity enhancing process changes related to project delivery.

Cost Control & Productivity

• Responsible for driving costs down to be competitive in the market place. Controls cost and maximize productivity through & Productivity the implementation of effective methods, standard processes and engagement of Supply Chain team. Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels.

Resource Planning

• Ensures Service & Sales are resourced properly across the region and that sharing and collaboration across Districts is encouraged. Develops effective partnerships with GBO to ensure an adequate pool of resources is available.

Performance Management

• Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for the team.

Team Building / Communication

• Builds and effective team committed to organizational goals, foster collaboration among team members and between teams. Communication Develop strong relationships with Project Leaders so as ensure effective sales to Service operations handovers, optimised utilisation of resources and maximal Service conversion.

Change Management

• Be the change management leader for team and aggressively implement agreed to initiatives.

Health, Safety & Statutory Compliance

• Ensure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and statutory compliance facilities improvement. Manage safety program for assigned field operation. Ensure fire and security industry codes and standards are upheld. Ensures that Honeywell SOPs are in place and adhered to.

MUST HAVE:

• Bachelor's degree in Engineering, Business Administration, or related field. Master's degree preferred.
• Minimum of 15+ years' experience in a senior management role in the service industry, preferably in building technologies or related sectors. General Management or Sales experience preferred
• Demonstrated ability to lead and influence others
• Proven track record of driving growth and operational excellence in a service-oriented business.
• Strong leadership skills and ability to manage large, geographically dispersed teams.
• Excellent interpersonal and communication skills, capable of engaging with senior executives, customers, and frontline staff.
• Deep understanding of the economic and business environment in Malaysia and the broader ROA region.

WE VALUE:

• Strategic thinking and strong business acumen.
• High-level problem solving and negotiation abilities.
• Proficient in data analysis and financial management.
• Fluent in English; proficiency in other regional languages is a plus.

About Us

The world is changing. And it's a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We're building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We've been innovating for more than 100 years and now we're creating what's next. There's a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you'll love working at Honeywell.

The future is what we make it. So, join us and let's do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Copyright © 2023 Honeywell International Inc

Additional Information

• JOB ID: HRD229457
• Category: General Management
• Location: UOA Corporate Tower, Avenue 10, The Vertical,,Bangsar South City, No. 8, Jalan Kerinchi,Kuala Lumpur,WILAYAH PERSEKUTUAN,59200,Malaysia
• Exempt

Global (ALL)