Responsibilities

• Provide IT support to assist the day-to-day running of the business.
• Assist when required with IT Projects and Initiatives
• Install, configure, repair, and replace end-user computer hardware
• Provide Office365 software support
• Monitor and maintain computer systems and networks.
• Respond in a timely manner to service issues and requests.
• Providing technical support across the company

Requirements

• Qualifications and experience with providing IT Technical Support and Systems Development
• Office365 and Microsoft Azure Incident Response, Support and Management
• Office365 / Active Directory User Account Management
• Network Configuration and Support
• Laptop/Desktop Configuration, Deployment and Support.
• Strong attention to detail and outstanding customer service skills
• Highly organised team player with the ability to prioritise and delegate in day-to-day activities.
• Good verbal and written communication and presentation skills.
• Ability to work well under pressure whilst maintaining a high level of accuracy.
• Advanced analytical thinking and problem-solving skills.
• Ability to work independently using own initiative
• Thorough knowledge and hands on experience with IT systems, software packages and network activities.
• Demonstrated good safety record and knowledge of Occupational Health & Safety.
• Current National Police Clearance.

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