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Customer Service Engineer (Angiography & X Ray) - Based in Penang job in Petaling Jaya at Siemens

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Customer Service Engineer (Angiography & X Ray) - Based in Penang at Siemens

Customer Service Engineer (Angiography & X Ray) - Based in Penang

Siemens Petaling Jaya/Selangor Full-Time
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Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come in and join our Malaysia CS team as Customer Service Engineer, (Angiography & General X Ray systems ) to perform technical oriented service tasks of various scopes and supports in planning and managing these tasks. Your task and responsibilities: You will fulfill the customer's needs for Preventative Maintenance (PM), any updates/ upgrades, corrective service, installations and/or workshop repairs in accordance with business contractual obligations (contract obligations or billing policy) You will timely complete the Service Reports with good liaison with the Customer Care Centre (CCC), management, sales, marketing and/or customers ensuring current location and job status is communicated back to Customer Call Centre You will comply with all Environment & Safety (EH&S) policies, service escalation procedures and all customer requests, complaints and comments communicated to the job holder are passed to the relevant department for action You will maintain personal knowledge of safety instructions and operational procedures and participate in training courses including 'self-learning', computer based and on-the-job training To find out more about the specific business, have a look at [ Link removed ] Your qualifications and experiences: You hold a successfully completed Diploma / Degree in Biomedical Engineering or equivalent You have experience in service, maintenance and/or installation activities in multimodalities such as Angiography and General X-Ray system. Based in Northern (Penang) Preferably with minimum of 2 years of working experience in Healthcare Industry Your attribute and skills: You are a strong communicator Your ability to build sound working relationships internally and with Customers will ensure success in this role You are proficient in English both written and spoken We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here ([ Link removed ] to get started.  Organization: Siemens Healthineers Company: Siemens Healthcare Sdn. Bhd. Experience Level: Experienced Professional Job Type: Full-time

 

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Job ID: 321844