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Customer Operations Specialist – E-Commerce job in Davao City at Phoenix Petroleum Philippines, Inc.

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Customer Operations Specialist – E-Commerce at Phoenix Petroleum Philippines, Inc.

Customer Operations Specialist – E-Commerce

Phoenix Petroleum Philippines, Inc. Davao City, Davao Region Full-Time
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Job Requirements:

  • Graduate of any bachelor’s degree
  • Has experience in customer service or customer operations
  • Has working knowledge on SAP, Google Workspace, and Microsoft applications as well as LEAN and other CI tools


Responsibilities:

  • Act as the first line of contact for customers or the sales team dissatisfaction issues related to products and services being offered
  • Use Continuous Improvement tools such as visual management, staff standard work, and the versatility matrix to improve daily operations management
  • Support Operations Lead in business reviews
  • Monitor and manage day-to-day orders made on E-Commerce platforms
  • Monitor and manage day-to-day Customer Engagements on social media

Interested and qualified applicants may send their Curriculum Vitae to The HR Department at [ Email address blocked ] .

Or mail to:

For Visayas and Mindanao: Phoenix Bulk Depot, Lanang, Davao City 8000

For Luzon: 15th Floor, Udenna Tower, Rizal Drive cor. 4th Avenue, Bonifacio Global City, Taguig

HR Department Contact Numbers: (02) 8403-4013 local 312 for Luzon and Phone number blocked - click to apply local 148 for Visayas and Mindanao.

 

Recommended Skills

  • Business Process Improvement
  • Customer Service
  • E Commerce
  • Microsoft Softwares
  • Operations Management
  • Sap Applications
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 29516