Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
0 suggestions are available, use up and down arrow to navigate them

IS Support Engineer job in London at Health Management

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site
IS Support Engineer at Health Management

IS Support Engineer

Health Management London, Greater London Full Time
Apply on company site

Job Summary

Responsible for providing an on-site support presence to colleagues based at, or visiting, Head Office and offering remote assistance to colleagues outside of Head Office. To tackle IT issues – PCs, laptops, software, mobile phones and desk telephony - by working individually or with fellow IS colleagues, Service Desks, external suppliers, external engineering supplier and procurement. Providing documentation where necessary for new services that may be introduced. There may be occasional travel to other sites and off-site storage as required.

Essential Job Duties

Providing end-user support at Head Office to deliver an efficient service to the ESD business, including order placement and tracking of compute and telephony products.

Providing remote 2nd tier assistance to ESD colleagues across the businesses – these may be colleagues in other ESD sites, mobile or home workers.

Provide assistance to external engineering support organisation advising on best practice, resolving issues and security advisories.

Working and advising internal departments such as Procurement, Finance, as well as external suppliers, to ensure correct equipment is ordered and tracked.

Maintain a capability in Accessible Technology to ensure disabled colleagues can work effectively with IT equipment and applications.

Education and Experience Requirements

Excellent knowledge of PCs, and laptops and their architecture

Experience with image deployment, WDS

Experience in supporting office based and mobile colleagues

Experienced in the support of ESD’s core infrastructure applications – Windows 10, MS Office 2010-O365, Google and WWW

Knowledge of PGP and Bit Locker Encryption software


Recommended Skills

Wireless Distribution Systems
Windows Remote Assistance

Recommended Jobs

IS Support Engineer
Health Management London Full Time
IS Support Engineer
Health Management Leicester Full-Time
IT Desktop Support Engineer
Clearwater People Solutions London Full-Time
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: f94e6f701460