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Service Manager job in New York at EMCOR

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Service Manager at EMCOR

Service Manager

EMCOR New York, NY Full-Time
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  • Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions
  • Conducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings
  • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements
  • Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used
  • Develops and monitors budgets, goals and objectives to insure departmental profitability
  • Specifies and makes sure that required parts are ordered in timely Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers’ expectations
  • Supervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction
  • Reviews technicians’ work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity
  • fashion to ensure work deadlines are met
  • Ensures that all company/department policies are being followed by all HVAC technicians
  • Other tasks and responsibilities as required to maintain efficient department operations

 

Recommended Skills

  • Customer Satisfaction
  • Expediting
  • Financial Management
  • Hvac
  • Technical Support
  • Safety Principles
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Job ID: SERVI018805