Monday - Friday 8.00am – 5.00pm
This role requires a forward-thinking talented individual who can be flexible. You will be strong with computer packages and be able to simplify and analyse data, providing reports and updates to managers and key clients. On a regular basis you will be communicating with a wide range of personnel such as residents, tenants, Housing Associations and suppliers, therefore interpersonal skills are crucial. You will be working with a very experienced, hardworking team.
Roles & Responsibilities
• Day to day emails/calls query management.
• Keeping information and data up to date and organised.
• Communication with internal and external stakeholders.
• Registering PV systems with suppliers for (Feed in Tariff & smart export guarantee schemes), training will be provided.
• Chasing up clients and suppliers for documents, information and meter reads.
• Building a good relationship with clients and suppliers.
• Monthly and quarterly meter read submission task for ROC, SEG & FIT scheme.
• Assisting monitoring manager with queries, tasks, information and meetings.
• Helping and providing information to colleagues in other teams with monitoring, FIT or SEG related queries.
• Prioritizing urgent queries and managing workload to achieve targets and deadlines.
Skills & qualities
• Good interpersonal and customer service skills.
• Basic to advance knowledge of using Excel, outlook and other MS office software.
• Ability to quickly learn use of web-based portals and other software.
• Ability to work under pressure.
At Ecolution, it’s important to us that we focus on promotion from within the business and we pride ourselves on making sure that everyone has a development plan so they can reach their potential.
If you have the relevant skills and experience and are looking for a rewarding new role please apply today
If you have the skills and experience please apply today by clicking the button below or alternatively you can send us your CV at [ Link removed ] .
- Customer Service
- Forward Thinking
- Hardworking And Dedicated