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Document Controller job in San José at Emerson

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Document Controller at Emerson

Document Controller

Emerson San Jose de Costa Rica/San Jose, San José Province Full Time
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  • The Document Controller will be responsible for managing the transmittal of documents between Emerson and its customers on projects as well as ensuring documents are submitted and received on time, and correctly stored in our document repository. The candidate will provide regular Project Document Status Reports to Customer & Project Management Office.
  • The Document Controller will work closely with the Project Execution Lead, Project Engineers, Project Managers, Inside Sales Representatives, Business Admins and the Global Support team by interpreting and processing order documentation requirements based on customer requirements, also ensuring all team members have access to the necessary documentation.

Duties and Responsibilities

  • Develop and maintain Emerson documentation standard (layout and contents).
  • Set up projects in the document management system.
  • Coordinate training and access to the document management system for the project team.
  • Study drawings, specifications and product samples.
  • Prepare user manuals on documentation and how to guides.
  • Create Documentation Dossier according to user’s requirements (table of contents, cover sheets, bookmarks and cite sources) for Projects.
  • Collect, organize and control qualitatively the electronic documentation from Industries and other sources.
  • Manage project documentation and associated metadata in accordance with the agreed plan, customer agreements and any other existing industry requirements.
  • Formally transmit all official project documents and distribute as necessary.
  • Receive and upload all incoming documentation and client responses into the document management system, as required and in a timely manner.
  • Provide final documentation that accurately meets customer requirements (electronic, paper, CD-ROMs) and ensure the highest standards of presentation are maintained.
  • Respond effectively to documentation requests and queries from internal customers.
  • Acts as liaison between the Drawing Team / Sales Engineers / Project Manager/ Engineers / Order Administrators and Project/Customer Administrators Team in all documentation related matters, in order to bring clarity and meet customer requirements and the agreed timeline.
  • In case of need, acts as escalation point for all documentation execution related matters in front of internal and external customers.
  • Perform adequate documentation management. 
  • Archive soft copies of documentation.
  • Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
  • Perform language and formatting proofreading of the project documentation.
  • Develop and maintain good knowledge of all correlated EDMS (DocPro, SharePoint).
  • Follow-up on the project documentation status, schedule dates, on time delivery and report the status as per project specifications.
  • Conduct risk analysis and provide valid solutions in order to mitigate the risk

  • Minimum Educational Qualifications: High School or University Degree. Any Educational or English Degree will be a plus.
  • Excellent computer skills, especially Microsoft Word, Power Point and Excel. (Access and SharePoint will be a plus)
  • Adobe experience.
  • Must have excellent oral and written English skills.
  • Must have excellent people skills due to interfacing with all levels of associates.
  • Knowledge of technical writer is a plus.
[ Link removed ]  
Our Commitment to Our People
We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.
Flexible and competitive benefits plans offer you the right options to meet your individual/family needs
Our success is measured by the positive impact we make on people, our communities and the world in which we live. [ Link removed ] .
Our Commitment to Diversity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.
Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our [ Link removed ]  and about [ Link removed ] .

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [ Link removed ] .  



Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.” 

Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life.

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

No calls or agencies please. 


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Job ID: 21013194