Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
GB
US

Director, Service and Installation job in East Hartford at Doosan Corp

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Director, Service and Installation at Doosan Corp

Director, Service and Installation

Doosan Corp East Hartford, CT Full-Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email



Job Information

Oversee and manage world-class strategic, tactical, and technical service and support to current and potential product customers while delivering tangible continuous improvement to the business. Overall responsibility for trusted and timely customer support, spare parts management, service engineering, installation, service contract execution, warrantee control and administration, and optimal field service of the company’s stationary fuel cell fleet. Leads the service team and Control Center support operations. Cross-functionally coordinates Service and Installation activities, needs and project/program progress across Sales, Engineering, Test, Supply Chain, Finance and Quality departments. Has responsibility for entire systems, projects and programs across the Service and Installation functional and physical areas. Service and Installation focus is highly global, and diversity and cultural awareness is essential. Accountable for budget, staffing and operational results.



Role & Responsibility

  • Control service contracts and directs support services
  • Develop methods, guidelines and policies to facilitate efficient, cost effective, quality service delivery
  • Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing and other teams as required
  • Develop budget and assure budget targets are met
  • Focus on cost containment initiatives and opportunities across the Service and Installation organization
  • Responsible for team leadership, team development, staffing and training, engagement of the groups across functional disciplines, recognition of team and individual achievements of note, and team focus across multiple disciplines/work groups


Job Requirement

Education & Experience

  • BA/BS degree with 10+ years of experience
  • MA/MS degree with 7+ years of experience
  • Prefer degree in Engineering or related
  • JDE experience a plus
  • Manufacturing and leadership experience
  • Crossfuntional collaboration and teamwork experience
  • Experience with customer support processes

Knowledge & Skill

  • Excellent understanding of fuel cell technology
  • Project management
  • Problem-solving skills
  • Strong communication and organizational skills



Others

This position requires on-site work with the possibility of remote work.

All personal information will be kept confidential according to EEO guidelines.

Questions can be addressed through the HR department at

(860) 727-2099
.
 

Recommended Skills

Operations
Engineering
Manufacturing
Leadership
Complex Problem Solving
Team Building
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: DOOSAN~729141700