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Senior IT Support Engineer job in Cairo at LEONI

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Senior IT Support Engineer at LEONI

Senior IT Support Engineer

LEONI Cairo/Cairo Full-Time
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Welcome to LEONI Worldwide-Group: As a well-known, innovative and competent system and development supplier of wires, cables and wiring systems, we employ over 61.000people in over 88 locations in 32 countries. Our products have various applications - in cars, computers and household devices and even trams. Our customers include well-known companies such as Aston Martin, Audi, Bentley, BMW, General Motors, Land Rover, Mercedes-Benz, Porsche, Peugeot, Renault, Nissan, Rolls Royce, VW and others.
LEONI in Egypt: With more than 5.500 employees, we are one of the top employers in Egyptian automotive industry. With operational plants based in Nasr City; Badr City and Assiut we are in a continual growth as an output of our high level of customer orientation through innovative technology. New projects result in new growth. Thus we are looking to fill the following position:




Your Challenges

  • Implement and maintains new /existing system and advice users on the  efficient Utilization of computer system.
  • Analyses  user requirement and provides adequate support
  • Monitor system processes and maintain controlling procedures.
  • Support and advise IT support Engineers& IT specialists to achieve their duties
  • Provide permanent IT solutions
  • Provide coverage and support for Network operations and Information Technology
  • Monitor and maintain District servers.
  • Analyze log files and investigate and correct or record errors that are discovered.
  • Monitor district server and data backup processes.
  • Work with systems for endpoint device management. Includes software distribution, updates,
  • Patching virus protection, and imaging.
  • Develop and maintain scripts and programs that automate repetitive tasks and data transfer in the Network Operations Center.
  • Clearly document features, technical specifications, and infrastructure requirements for self-produced
  • Ensure that helpdesk tickets are closed or escalated promptly.
  •  Ensure regularly scheduled technical tasks are accomplished on time.
  •  Research, recommend, and apply new technologies as they emerge.
  • Undertakes other tasks and duties which may be assigned by IT Manager or IT Principle systems Engineer.
  • Regular communication with all departments’ knowledge of potential problems to minimize the effect if any.
  • Product liability and safety.
  • Monitor and maintain key performance measure e.g. monitor helpdesk calls respond and tome every call.


Required Qualifications:

  • BSC. Engineering or Relevant Major.
  • 2-5 Years of Experience.
  • People Management of the area of responsibility (resource allocation, evaluation, leadership, monitoring)
  • Communication skills written and verbal.
  • Excellent analytical thinking abilities and attention to details.
  • Documentation and organizational skills

LEONI processes your application data in an IT-system that is consistent across the company and uses foreign service providers.  By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.

 




Your Challenges

  • Implement and maintains new /existing system and advice users on the  efficient Utilization of computer system.
  • Analyses  user requirement and provides adequate support
  • Monitor system processes and maintain controlling procedures.
  • Support and advise IT support Engineers& IT specialists to achieve their duties
  • Provide permanent IT solutions
  • Provide coverage and support for Network operations and Information Technology
  • Monitor and maintain District servers.
  • Analyze log files and investigate and correct or record errors that are discovered.
  • Monitor district server and data backup processes.
  • Work with systems for endpoint device management. Includes software distribution, updates,
  • Patching virus protection, and imaging.
  • Develop and maintain scripts and programs that automate repetitive tasks and data transfer in the Network Operations Center.
  • Clearly document features, technical specifications, and infrastructure requirements for self-produced
  • Ensure that helpdesk tickets are closed or escalated promptly.
  •  Ensure regularly scheduled technical tasks are accomplished on time.
  •  Research, recommend, and apply new technologies as they emerge.
  • Undertakes other tasks and duties which may be assigned by IT Manager or IT Principle systems Engineer.
  • Regular communication with all departments’ knowledge of potential problems to minimize the effect if any.
  • Product liability and safety.
  • Monitor and maintain key performance measure e.g. monitor helpdesk calls respond and tome every call.


Required Qualifications:

  • BSC. Engineering or Relevant Major.
  • 2-5 Years of Experience.
  • People Management of the area of responsibility (resource allocation, evaluation, leadership, monitoring)
  • Communication skills written and verbal.
  • Excellent analytical thinking abilities and attention to details.
  • Documentation and organizational skills

LEONI processes your application data in an IT-system that is consistent across the company and uses foreign service providers.  By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.

 

 

Recommended Skills

  • Analytical
  • Attention To Detail
  • Automation
  • Communication
  • Consulting
  • Coordinating
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: CAI00007Q