Service Desk Support Analyst job in Brownsville at Michels Corporation

Michels Corporation has been unlocking the potential of utility and transportation construction for six decades. Our operational crews depend on support from our in-house experts to advance critical infrastructure projects. Our work improves lives. Find out how a career as a Service Desk Support Analyst can change yours.

As a Service Desk Support Analyst, your key responsibility will be to assign and respond to IT-related requests and inquiries via phone, email, and in-person for all customer tools and solutions.

Why Michels?

• We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
• Our steady, strategic growth revolves around a commitment to quality
• We are family owned and operated
• We invest an average of $5,000 per employee on training each year
• We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
• We reward hard work and dedication with limitless opportunities
• We believe it is everyone’s responsibility to promote safety, regardless of job titles.

Why you?

• You thrive in fast-paced environments under tight deadlines
• You relish new challenges and evolving technology
• You enjoy collaborating and communicating with your teammates
• You like to know your efforts are noticed and appreciated
• You have strong communication skills
• You deliver exemplary customer service through interactions with others

What it takes:

• Associate’s Degree in Computer Science or related field
• Proficient in Microsoft Office Suite
• Familiar with network technologies and Microsoft Active Directory (desired)
• Experience with mobile device deployment
• Computer hardware experience 
• Familiar with Windows Operating Systems and Apple technologies

AA/EOE/M/W/Vet/Disability