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Application Sales Engineer (Pipeline Requisition) job in Quezon City at Emerson

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Application Sales Engineer (Pipeline Requisition) at Emerson

Application Sales Engineer (Pipeline Requisition)

Emerson Quezon City/National Capital Region, Metro Manila Full Time
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Description

Support business growth by providing basic technical and sales support promoting Emerson products and solutions to customers. This position remotely manages relationships with small to mid-size customers to allow US outside sales counterparts increased face time with customers.

Responsibilities

PLANNING

1.  Performs pre-sales activities for managed customers:

a.  Map out annual objectives based on Business Unit strategies at the beginning of each fiscal year

b.  Identify target customers for outbound campaigns

c.   Create product-specific outbound communication packages that aim to educate and serve as sales tools for customers

d.  Prepare monthly Progress Reviews, Territory Sales Report/ Fiscal Year End Sales Report

2.  Maintains the accuracy and upkeep of each customer account in the database through the following:

a.  Update of each customer file in a Customer Relationship Management (CRM) tool

b.  Documentation of each supported product

ACCOUNT MANAGEMENT

3.  Manage or co-manage specific customers with domestic outside sales managers

4.  Support post-sales activities with follow up calls to identify leads to new business opportunities.

5.  Provide timely information updates on current products and on the company

6.  Support Customer Service through the following:

a.  Resolve technical and product issues

b.  Update on new product launches and transitions

7.  Recommend solutions on customer issues as follows:

a.  Project proposals, product selection, transition, cross-reference and replacement

b.  Material/ Product Returns/ Warranty

c.   Pricing discrepancies

d.  Lost or defective products during shipment

SUPPORT NEW BUSINESS OPPORTUNITIES

8.  Support business growth through the following:

a.  Emerson brand cross-selling

b.  Provides product research and act on literature request

9.  Support sales activities of the managed accounts as follows:

a.  Point of contact for Emerson products and solutions

b.  Coordinate sample activities and shipments to expedite requests and processing of orders

c.   Decide on credit recommendation on short paid invoices

10. Coordinate product sampling to customers from order entry to delivery

 

PROGRESS REVIEWS

11.Conduct regular progress reviews with Business Unit Point-of-Contact and local management

 

OTHER TASKS

1.  Participate in Monthly Sales Conference Calls

2.  Attends training, workshop, seminar, and focus group discussions of the team

3.  Work within defined operational and employee goals by contributing to other projects, if needed




Requirements

•   Graduate of any four-year business or behavioural discipline course preferred

•   Graduate of any engineering discipline course is an advantage

•   At least two (2) years experience gained from interactive customer service and related functions

•   At least three (3) years experience gained from marketing, industrial sales, supply chain, engineering, manufacturing and technology business

•   Knowledge in Heating Ventilation Air Conditioning Refrigeration (HVACR) is an advantage

•   Background in offshore service operations is an added advantage

•   Ability to assume cross-trained functions

•   Ability to assume back up functions due to skills and capacity constraints

•   Ability to build long lasting relationships with internal & external customers, and work within a team setting

•   Problem Solving

•   Process Improvement Capability

•   Influencing Skills

•   Excellent written and spoken communication skills in English

•   Knowledge on computer applications such MS Office, Mainframe and other Business Systems and Tools




About Emerson
Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.
 

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Job ID: 20003746