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Lead Smart Metering Analyst job in Binghamton at NY STATE ELECTRIC & GAS C

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Lead Smart Metering Analyst at NY STATE ELECTRIC & GAS C

Lead Smart Metering Analyst

NY STATE ELECTRIC & GAS C Binghamton, NY Full-Time
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New York Advanced Metering Infrastructure (AMI) is a five-year Avangrid project with a budget of ~$500 million and is considered essential for grid modernization. The NY AMI project includes replacing existing electric meters (1.3 million) and upgrading gas meters (600,000) with smart devices and implementing systems and processes to provide two-way communication with smart meters. AMI will provide near real-time meter data to improve Avangrid customer service, support power restoration efforts, improve power quality, and further enable energy conservation efforts.

This position will start with the NY AMI project team then seamlessly transition to the Smart Metering department, which is currently responsible for the strategy, operation and compliance of metering systems in Maine and Connecticut. This position will report to the Manager of Smart Metering for Avangrid’s New York-based operations throughout. The selected person will perform daily operations related to the AMI Head End System (HES), develop reports using data contained within the AMI HES to troubleshoot meter data and infrastructure problems, and process and analyze meter data for customer service, web portals, and the AMI HES to the Meter Data Management System (MDMS) integration. The selected person will join a team of technical systems and metering experts across New York, Maine, and Connecticut, and collaborate with other groups across Avangrid, including Corporate IT, Telecommunications, Control & Automation Systems, Electric Operations, Customer Service, and Innovation.


  • Support the overall state of meter reading collection within the NY AMI HES including the monitoring of daily reads.
  • Support extraction, cleansing, validation and analysis of large data sets while maintaining a high level of accuracy and attention to detail leveraging XML, Excel, SQL/Oracle queries or similar programs.
  • Perform daily data operations in SAP, AMI HES, MDMS and other systems.
  • Produce specific AMI HES data requests or ad-hoc system operation reports to internal users.
  • Proactively support identification of moderate to complex problems including data anomalies, evidence of network connectivity risks, meter failures, alarms and events.
  • Submit trouble tickets in various systems to alert groups such as IT, OSG Infrastructure, and Telecommunications.
  • Support AMI HES testing for both technical upgrades and Disaster Recovery.
  • Supports the development of AMI operating procedures and other business process documentation.

Skills and Requirements

  • Associates Degree and relevant work experience required. 
  • Bachelor of Science in Engineering, Computer Science, Mathematics, Information Technology or Statistics, or a minimum of 5 years’ experience with computer related systems preferred.
  • Technical background and experience in one or more of the following preferred: 
    • Technical Hardware Architecture.
    • Operating Systems (e.g., Linux/Unix, Windows Server) and creating .NET web services running on Microsoft’s IIS.
    • Networking and topology / understanding of high-level network and security concepts, radio networks, cellular networks, firmware updates, FCC regulations.
    • Network functionality and tools including SSH, traceroute, ping, understanding of DHCP, VPN technologies, firewall concepts and architecture.
    • Relational DBMS (i.e., Oracle, MySQL, Microsoft SQL Server).
    • Programming languages (e.g., C++, Python, Java, JavaScript, R, Perl).
    • ESRI’s Geographic Information System (GIS).
    • AMI Head-end Systems, Meter Data Management Systems, MV-90 xi, and/or related metering systems.
    • Information systems experience utilizing ITIL principles.
    • Experience in development of reports and dashboards with Microsoft Power BI.
    • Experience with Document Management Systems administration.
  • Familiarity with SAP and or ServiceNow applications preferred.
  • Proficiency in Microsoft Office Suite required.
  • Knowledge of electric and/or gas utility operations preferred.
  • Previous work experience in IT, operational telecom, data analytics, or network or systems engineering preferred. 
  • Must possess excellent communication skills (verbal and written) and the ability to work well and interact with other team members.
  • Must possess strong problem-solving, leadership and interpersonal skills and the ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Must possess critical thinking skills and ability to adapt to rapid project changes.
  • Demonstrated track record of learning new technologies and systems, building cross-functional relationships with key stakeholders, and solving complex technical issues preferred.


  • Develop Self & Others
  • Empower to grow
  • Collaborate and Share
  • Be a role model
  • Focus to achieve results
  • Be agile
  • Technical Skills

Our Selection Process

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions.  This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this [ Link removed ]

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at

or [ Email address blocked ]


Recommended Skills

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Job ID: IBER~817096001