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Application Support (SAP) at Air Swift

Application Support (SAP)

Air Swift Paris, Île-de-France Full-Time
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Data Engineer       Location: Paris La Défense Contract type: 12-month contract Recruitment Partner: Airswift Key Words: SAP | Application Support | Knowledge of the IS business | Excel | SE16N | Modelling | SM30 | SUI1       Our business We are a world leading energy company, known through Europe for our projects and support. We are upscaling our team and expanding further, we have partnered up with Airswift to support us in hiring and are proud to expand our team to include the appointment of an Appliation Support specialist.       Responsibilities

  • The reliability and proper functioning of the software tool
  • The identification of any technical defects, their reassembly, the follow-up of their resolutions, their tests and final validation
  • Incident or crisis management (application interruption) in conjunction with IT teams
  • Help / Training for users
  • Management of access to the tool for a perimeter of headquarters users
  • Data analysis to ensure the proper use of the tool, from tool extractions
  • The follow-up of all requests reaching Support
  • Support Activity Dashboards
  • Weekly extractions from the database sent to the Key Users of the application
  • Writing and updating application user guides

    The next step We have an exceptional team in place, and we are pleased to be able to appoint a further person to our growing business. We are aware that you may not ‘tick all the boxes’, but if you believe you can genuinely offer some valuable skills and experience to our business, please in the first instance contact our recruitment partner Airswift.

 

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Job ID: 1181141