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Direct Payments Assistant job in Eastbourne at East Sussex County Council

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Direct Payments Assistant at East Sussex County Council

Direct Payments Assistant

East Sussex County Council Eastbourne, East Sussex Full Time
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Hours of work: 37 hours per week
Working pattern: Full-time
Fixed term for: 12 months

Closing date: Sunday 13 June 2021
Interview date: to be confirmed

An excellent and rewarding opportunity has become available for a full time fixed term Direct Payments Assistant to join our team within Adult Social Care Financial Services.

This role is based at St Mary's House, Eastbourne. The successful candidate may be home working where necessary/appropriate until such time as Covid-related restrictions are relaxed and staff can return to the office.

You’ll be a key part of the team and be responsible for ensuring the smooth delivery of direct payments to Adult Social Care clients.

You’ll also coordinate correspondence for the team by telephone, letter and email. Our customers require varying levels of support therefore excellent customer service skills will be required.

You’ll need knowledge of working with computers including Windows operating systems and Microsoft Office and have 5 GCSEs or equivalent including Maths and English at A-C grade or equivalent level experience. You’ll work on a number of bespoke database systems for which you will receive full training and ongoing support.

Due to the flexible nature of the role it’s important you are organised, self-motivated, collaborative and empathic and have an understanding of the needs of vulnerable people.

If you’re successful you will benefit from access to on-going training as well as excellent standards of support and supervision. 

The department is a great place to kick start a career in customer services within a team who actively encourage progression, so if this sounds like the role for you, we would love you to apply using the link below!

 

Recommended Skills

Microsoft Office
Microsoft Access
Databases

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Job ID: d12e1fd54529