***This posting is scheduled to close on 11/20/2020.*** JOB DUTIES/RESPONSIBILITIESSupport and actively participate in Safety programs and Safety meetings.Provide clerical support to the region field engineering work group and to the networks as required.Operate in AM/FM GIS and OM.Ability to work minimum of 16 hours during storm situations.Receive and process customer requests and other customer issues; Review and process CUTD tickets from DIS and CCS; Call customers to discuss basic information regarding their requests; Memo accounts in CCS/DIS/DSS with information acquired from customers, engineers, engineering associates and network employees; Generate service orders and service requests for required work; Set appointments using Outlook calendars and verbal notifications; Relay information to network employees and others with radio, and cell phones; Monthly Vehicle entry.Set up customers for invoicing; Produce invoices, Research customer accounts in CCS; Maintain Public Liability files.Operate in Time & Labor programs.Change commit dates on Work Requests, SO's and SR's; Answer area phones as needed; Pay bills via PEARL; General filing, copying and other clerical tasks as assigned by the engineering supervisor. MINIMUM REQUIREMENTSMinimum education required of the position:High School Diploma or GED Minimum knowledge, skills and abilities required of the position:Excellent organizational and communication skills. Ability to work in a team environment or alone. Has a working knowledge of Entergy's CCS software. Has a working knowledge of Entergy's EARL, PEARL, and Time and Labor software systems. Familiarity with DIS and PeopleSoft Financial program is desirable. Any certificates, licenses, etc. required for the positionEEI SASS TEST REQUIRED #LI-DNPPrimary Location: Arkansas-Hot SpringsJob Function: All Other JobsFLSA Status: NonexemptRelocation Option: No Relocation OfferedUnion description/code: ARKANSAS BARG. -- NON-NUCLEAR-A01Number of Openings: 1Req ID: 100400Travel Percentage:Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and Pre-employment Testing: of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, [ Link removed ] numberLogon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting. WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.