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Regional Distribution Center Team Member (Warehouse)
Summary:
The Regional Distribution Center Team Member plays a crucial role in supporting our purpose of creating lasting value for those we serve by performing a collection of tasks to support the Kansas City location and serve as a resource for our customers. This position may serve one or a combination of the following functions for the branch location and will perform a variety of warehouse duties. Regardless of the function being performed, this individual always displays excellent customer service skills and a commitment to quality and efficiency. This individual promotes our culture, our 5 P’s and our purpose to create lasting value for those we serve.
Key Responsibilities & Essential Functions:
- Adhere to all company safety policies and initiatives
- Process orders with an RF gun or scanner, cut wire to customer specifications and manually pick conduit in an efficient and accurate manner
- Provide feedback on adequate stock levels
- Assist in maintaining warehouse cleanliness and order
- Cross-train in other departments within the regional operations team
- Support team members by participating in team lifts
- Unload trucks and receive in ALL material into our warehouse management system accurately
- Use forklift, stock chaser, or other motorized warehouse vehicles in a safe manner.
- Participate in operations process improvements
- Prepares the product for delivery to customers and/or other branch locations by palletizing, banding and labeling the product
- Ensure all customer orders are completed in an efficient and safe manner
- Provide coverage in areas of the warehouse in which staffing is low and work level is high
- Facilitate the returns process
- Perform cycle counts, maintain inventory integrity and location accuracy
- Process all customer returns as needed
- Safely operate all warehouse equipment, including wire cutting machinery
Critical Success Factors:
- Ability to learn, grow, and adapt to change
- Execute duties with the highest regard for safety, continuous improvement, and cost reduction
- Strong customer focus orientation
- Ability build strong relationships with customers, vendors and suppliers
- Ability to work collaboratively with all areas in the branch
- Self motivated with strong problem solving ability
- Willingness to give and receive constructive feedback
- Excellent communication and interpersonal skills
- Ability to analyze workload and establish priorities with time sensitive deadlines
- Ability to analyze, identify & then follow up to resolve discrepancies
- Ability to develop rapport with customers and peers
- Ability to effectively and safely navigate a motorized cart and fork lift
- Exhibits a strong work ethic and a positive attitude
- Detail orientated
- Dependable
Job Requirements/Specifications:
- High School Diploma or GED required
- Previous distribution experience preferred
- Previous customer service experience preferred
- Ability to lift 100 lbs
- Demonstrated computer skills
- Able to work with Excel documents
- Knowledge of Eclipse preferred
- Knowledge of handheld RF scanner is a plus
- Ability to operate lift truck equipment
Recommended Skills
- Adaptability
- Attention To Detail
- Business Process Improvement
- Communication
- Cost Reduction
- Curiosity
Job ID: 4628493