Main Duties : Brevan is currently looking for a Director Quality Operations to work with our client a leading EPCI contractor based in the UAE.
The Director, Quality Operations is responsible for Strategic management of quality operations within the area in-line with corporate and regional strategy and the Subject matter expert for quality management.
•Provides input to strategic decisions that affect the functional area of responsibility.
•Ensure integrated Management system is in line with corporate & legislative requirements and international standards.
•Focal point, together with Area QHSES Assurance Manager, for maintenance of standards and process certifications.
•Assesses and advises Senior Management on quality decisions.
•Provide a management level liaison with customers for process and performance quality improvements.
•Oversight of on and offshore quality operations and support functions.
•Oversee functional technical and commercial support during tendering stage.
•Responsible for planning, developing, and directing quality assurance policies and programs in-line with the corporate initiatives, whilst demonstrating “Taking the Lead”.
•Support “Return on Quality Investment” process through analysis of events, root cause and action management.
•Implement quality lessons learned across projects and functional groups, and ensure improvements are captured in the management system or regional procedures, as applicable.
•Develop and implement key performance indictors to facilitate measurement, evaluation and improvement of the processes and systems.
•Resolving escalated issues arising from operations and requiring coordination with other functions.
•Attend and provide inputs to forums such as project kick-off, project review meetings, ROQI meetings etc…
•Support customer satisfaction feedback process to understand strengths limitations and improvement areas.
•Support vendor performance improvement.
•Champion continual improvement efforts to establish effective processes and systems.
•Participate in management reviews to determine suitability, adequacy and effectiveness of the Management System.
•Ensure adequate resources including personnel, processes and equipment are available within function to support operational requirements.
•Establish, monitor & control departmental forecasting including budget, manpower planning, CAPEX & R&D expenditures, in proportion to level of activity.
•Provide inputs on the review, maintenance and updates for the Management System elements as requested by corporate.
•Perform other assigned duties as may be required in meeting company objectives.
• Total 20 years of experience with at least 10 years in Quality Assurance
• Bachelor’s degree in Mechanical, Structural, Electrical or equivalent.
• Lead QMS Auditor, ASQ Member, Sig Sigma Certification.
• Master’s Degree in Business or Quality Management desirable
Salary and benefits:
•22 working days of paid holiday in addition to statutory holidays in UAE.
•Comprehensive International Healthcare (free for employees/ premium for dependent(s)
•Personal Accident Insurance
•Sick Pay – in line with UAE Labour laws
•End of service gratuity - in line with UAE Labour laws
•School fees (as per existing matrix) up to 3 children
•One time set up allowance (only for those outside UAE)
•Annual cash in lieu payment for return flight back home for employee and covered dependent(s)
•Reimbursement of Dubai municipality fee (5% of monthly house rent) in addition to housing allowance.
•Reimbursement of Salik (road toll) expenses for commuting to/from work in addition to the transport allowance
Email/Conatct : [ Link removed ]
Salary : T.B.C.
- (American Society For Quality) Asq Certified
- Commercial Support
- Customer Satisfaction
- Engineering Procurement Construction And Installation (Epci)
- Financial Management