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Federal Health & Research Client Account Manager (CAM) job in Arlington at Jacobs

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Federal Health & Research Client Account Manager (CAM) at Jacobs

Federal Health & Research Client Account Manager (CAM)

Jacobs Arlington, VA Full Time
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We provide our clients award-winning planning, engineering, architectural and interior design, construction and program management, operations & maintenance support, design-build project delivery, and the full span of environmental services.  Our consulting practices leverage thought leadership in the areas of asset management, energy solutions, and business strategies. This position supports key areas of growth for our Health & Research Market strategy including: 
  • Health System Governance that focuses on health system structure, policy frameworks, system resilience, oversight mechanisms, financial models, healthcare coalitions and accountability. 
  • Facilities & Infrastructure that focuses on the full asset lifecycle from funding, planning, design and procurement to construction, asset management, commissioning and operations and maintenance of healthcare and research,
  • Health Operations Advisory that focuses on quality of care, safety, health service delivery, supply chain, and optimization of resources in both healthcare and research environments. 
This role also engages in associated requirements supporting “research,” which encompasses Federal Science & Technology agencies and missions – such as national laboratories, bio-security protection, and homeland security issues.
As a Client Account Manager, you will lead strategic business development with key Federal Health and Research customers to ensure that Jacobs maintains a productive working relationship with those clients; and to further grow our business by expanding our client base, service offerings, and geographical project footprint.  Working with members of our team, your focus is gaining a thorough understanding of the client’s needs, positioning Jacobs as the client’s firm-of-choice, while advocating to accomplish their mission. Together with our operations team, the goal is complete client satisfaction with delivered work and maximized benefit for our clients and the firm.
In this strategic role you will:
  • Represent Jacobs to the client in a positive, relationship-oriented, solutions-delivery approach by leveraging the broader firm.
  • Identify, coordinate, and lead capture teams and actively manage and shape proposal development for Federal contracts supporting these clients.
  • Secure management commitment and influence/attract key staff for pursuits.
  • Advocate on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our investment and market growth.
  • Facilitate creation of deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to facilitate positive working atmospheres, and to broaden the firm’s understanding of underlying objectives of the client.
  • Develop trust and credibility with clients by engaging in business discussions to understand mission drivers to best align our solutions with client’s needs.
  • Identify higher levels of client engagement for executive sponsors.
  • Coordinate and facilitate Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
  • Actively engage with Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews, and presentations.
  • Deliver on Health & Research Market-specific business plan and KPIs.

  • Bachelor’s Degree in a technical or business discipline, or equivalent related work experience in lieu of a degree. Professional license or technical certifications a plus.
  • At least 15 years of experience with federal market sales, preferably with relevant agencies such as HHS, VA, DHS, DOE, and other similar organizations. Proven client development skills, including preferred previous experience with the Federal Health & Research Market.
  • Established track record of developing and implementing strategies, while effectively creating and winning work. 
  • Extensive business development and capture management experience necessary, with knowledge of how federal customers are funded and procure consulting services for A/E, advisory consulting, and other professional services—specifically within the Health & Research Market.
  • United States Citizenship.
Join us and love what you do. Focus on tackling the toughest challenges with a smile as you support the development of life-changing infrastructure that improves communities across the country and the world. See the inherent value in your point of view as you deliver for our clients.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under URL blocked - click to apply and [ Link removed ]

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Job ID: BI 000AU8