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AP Support Group Associate job in Pasig at Emerson

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AP Support Group Associate at Emerson

AP Support Group Associate

Emerson Pasig/National Capital Region, Metro Manila Full-Time
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To work as primary professional interface with Field Service Officers, Local Business Partners Singapore Operations and

Supply Chain.

To enter orders and manage accounts and ensure accurate data entry, on time delivery to customer orders, request dates

and resolution of issues.


• Screening of the order through PO and DMRA for order entry processing.

• Enters the order in the business system

• Booked the order for Factory fulfilment

• Print Order Acknowledgment

• Invoicing

• Generate Material Return Tracking number for credit and returns.

• Perform accurate and timely order entry into the business system.

• Receive and respond to enquiries within agreed service levels relating to order status.

• Coordinate with FSO, Order Fulfilment and Shipping for shipment requirements.

• Provide basic product information/order entry requirement for PSS and RS product line

• Provide back-up support when needed

• Arrange conference call when needed.

• Upload PO, order acknowledgement, invoice, packing list/DN and other supporting documents in SharePoint for Finance


• Update order monitoring log sheet for standard and warranty orders

• Generate and review BBBI reports for backlog analysis and billing report

• Create metrics and Quads to achieve the teams’ objectives and in support of the WWCS QFD house.

• Review relevant data and create action plans to resolve identified gaps in the process,

• Participate in Quad review meetings

• Collaborates and communicates with Singapore Operations for process implementation in relation to business systems

and order entry requirement.

  • Graduate of any 4-year course
  • Knowledgeable in Microsoft Office Applications
  • Has strong analytical skills, with attention to details and result oriented
  • Follows through on commitments.
  • Minimum of 3 years’ experience in Customer Service or Supply Chain Management.
  • Above average communication skills in English.
  • Has experience in using any ERP system (Oracle, JDE, etc.) and SharePoint.

About Emerson
At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. 

As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.

Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.

Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.


Recommended Skills

Supply Chain Management
Field Service Management
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Job ID: 20008549