Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below: we show respect to everyone we are there for one another we are open with each other we are positive role models
We think and work globally - we don’t just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn’t just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.
We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.
Our aspiration is to establish one / two further sites in addition to this first site in Manchester giving our lawyers the worldwide 24/7 support they need to deliver excellent client service.
You will be joining us at the start of this initiative, and helping to shape this new and exciting way of delivering our global services. Whatever your area of expertise, this is a place where you can be yourself and really flourish.
Freshfields is committed to promoting equality and diversity and to developing a culture that values differences, recognising that employees from a variety of backgrounds make important and positive contributions to our business and how we service our clients.
The IT Department
Our primary goal in IT is to enable exceptional client service through technology. We work closely with all teams across the firm to understand their technology needs and provide the tools and services that they need to be productive and service clients effectively. Through the Technology Roadmap that we maintain we coordinate technology initiatives across the firm and ensure alignment with firm strategy.
The Global Centre (Europe) serves as our new base for the central IT team and we have recently established our IT Service Desk, Testing and Service Operations teams in this new location. We are continuing to build the team in the Centre to ensure the global delivery of high quality and consistent IT services in an efficient manner.
We operate as a truly global team with the central team working closely with regional colleagues in most of our offices. We are responsible for all aspects of technology and communications within the firm.
About Service and Transformation Function
The Service and Transformation function is responsible for the operation and delivery of technology change (transformation) at Freshfields. The function operates on the concepts of “DevOps” to accelerate the delivery of change through the resources within the function working on projects and initiatives whilst supporting existing and new systems within the firm.
Like all large organisations Freshfields has legacy systems as well as embarking on a five year IT roadmap to transform the firm through the delivery of legal services using new technologies, embracing cloud and SaaS platforms. To implement this ambitious plan, a DevOps model has been adopted to accelerate the delivery of change. The DevOps approach will be tailored to meet the different requirements and challenges of maintaining both legacy systems and developing new applications and services.
Role summary/purpose of job
The IT Security Operations team designs, implements and maintains wide range of Security services and tools including but not limited to; Firewalls, Secure Remote Gateways, Network Segmentation systems, IPS, Web Filtering solutions, multi factor Authentication and Privileged Access management tools, endpoints security tools as well as SSL Certificate Management systems and encryption tools. The team also works with and manages the relationship with the firm’s chosen managed security service (MSS) partner whose responsibilities include delivering a service to protect against advanced threats and managing elements of the firm’s security infrastructure.
Working in a “DevOps like” operating model, the Network Security Engineer is recognised as the subject matter expert supporting the wider teams across infrastructure and core platforms; ensuring the firm’s new and existing network and security technologies run efficiently and effectively on a day to day basis whilst at the same time evolving the service delivered by the team’s function to adapt to an ever changing environment.
Network Security Engineers are the subject matter experts within their domains, providing expertise in developing new solutions and maintain existing services.
Key responsibilities and deliverables
Technical Responsibilities Day to day Network Security service operational support, which includes problem and an incident ticket investigation and resolution. Analyse Network Security service and component availability, reliability, maintainability and serviceability. Ensure that services and components meet and continue to meet all of their agreed performance targets and service levels. Implement arrangements for disaster recovery and documents recovery procedures. Provide support during Major Incident and Disaster Recovery events. Develop implementation plans for dealing with more complex requests for change, evaluate risks to integrity of infrastructure inherent in proposed implementations, seek authority for those activities, review the effectiveness of change implementation, suggest improvement to organisational procedures governing change management. Participate to Projects and deliver the service as per design. Provide expert opinion and Network Security support for other IT functions. Be recognised subject matter expert in Firewall/IPS/IDS/VPN/Identity Management/Web and Email filtering technologies and products. Communicate with chosen Security Vendors, open and follow up with tickets and raised problems Provide reports and proposals for improvement Receive and handle requests for support following agreed procedures. Regularly review an infrastructure to ensure best practices are being followed and where necessary to escalate problems/issues (process or compliance) Review system software updates and identifies those that merit action. Tailors system software to maximise hardware functionality. Installs and tests new versions of system software Undertake installations and decommission of items of hardware and/or software. Document details of all hardware/software items that have been installed and removed so that configuration management records can be updated
Essential Solid experience in Network Security technologies: Firewalls, VPN solutions, IPS/IDS systems, Identity Management solutions. At least 2 years’ experience working as a Network Security engineer in corporate environment. Solid working knowledge of – Palo Alto/Juniper and FortiNet Firewalls, CISCO ISE, CyberArk/SaveGuard. Email/Web filtering solutions. Good knowledge of layer 2 and layer 3 network protocols and QOS Knowledge of software defined networking – including VMware NSX-V/NSX-T and DFW. Knowledge of TCP/IP and associated protocols WireShark experience Cloud Security best practice.
Desirable Experience Professional Service experience Prior, multicultural and/or global organisation experience Experience of operating in a DevOps environment
Desirable Technical Skills SIEM experience Good knowledge around information security best practices Working knowledge of Rapid7 or Tenable Powershell scripting Experience of conducting penetrations tests/vulnerability scans Experience of administrating WAN Routers and Cisco Call Manager Knowledge and experience of current Windows server operating environments Knowledge of video conference systems and unified communications systems
Desirable Qualifications ITIL Service Management Foundation certification (or equivalent) Palo Alto Networks Certified Network Security Engineer ( PCNSE ) CISSP CCNP, CCIE Juniper - JNCSP, any JNCP security track certification
Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
:Jun 4, 2021, 6:34:10 AM