- Initiates contact, develops relationship and generates demand for customers not limited only in hunting zone, assigned to them by Services Marketing; but also by self-initiatives.
- Educates customers on all products and services with special attention on customer pain points.
- Cross selling of Field Service portfolio - Power, Digital Energy, Industry
- Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery etc
- Utilizes BFO (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
- Provides biweekly forecasts, using BFO, and summaries in a timely manner.
- Provides precise and timely information to Tender team to prepare sales quotations and proposals
- Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds.
- Is \'feeding\' the Field Services Marketing leaders with Offers feedback and needs + Install base data
- Knows where to be to create business opportunities, understand the importance of attending industry events and networking functions to follow assigned accounts needs.
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- Business Development
- Customer Retention
- Utilize Passion
- Meet Sales Objectives
- Ensure Customer Satisfaction