Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
GB
0 suggestions are available, use up and down arrow to navigate them
IN

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply on company site
BA CRM at Emerson

BA CRM

Emerson Chandigarh/Chandigarh, Chandigarh Full Time
Apply on company site

Business Analyst – CRM

Overall Responsibility:

This position will be responsible for carrying out Production Support for Global Instance of Emerson Automation Solutions Requires expert skills in Oracle Production Instance Support/Troubleshooting Resolving Issues/ Root cause Investigation, Problem resolution and Communication with Customer

Skills & Experience Required:

  • Support / Implementation experience and detailed understanding of the following Oracle Applications: Depot Repair, Teleservice, Field Service, Install Base, Service Contracts, Quoting, Spare Management, Sales Online, Marketing Online, CRM Foundation and TCA
  • 8-10 years’ experience in Oracle ERP, at least 7 years of experience working in Oracle CRM Modules in Oracle r12  E-Business Suite
  • Knowledge in Oracle CRM standard functionality and experience with customizations, extensions, modifications and integration (CEMLI) components
  • Familiar with Oracle application architecture
  • Working knowledge of Oracle Setups for R12 E-Business Suite: Request to Repair, Dispatch to Debrief, Contract to Renewal, Quote to Warranty and RMA Business process cycle, functional module setups, profile options, flex-fields, functional module interfaces
  • Understanding of software development methodologies, development processes, change management, and deployment procedures
  • Experience with gathering user requirements and understanding and interpreting requirements specifications
  • Ability to analyze, understand, trouble shoot and effectively communicate functional details to end users and management
  • Experience with full Systems Development Life Cycle
  • Self-Motivated & Team player
  • Must be a team player with the ability to work independently as well as part of a team
  • Must be flexible, adaptable and have the ability to work in a fast paced changing environment. Strong analytical and problem-solving skills
  • Ability to work in a demanding user environment.
  • Strong interpersonal, written and verbal communication skills. Solid analytical, negotiation and problem solving skills.
  • Develop training material and application documentation as required. Educate business users
  • Provide support for configuration and application of multiple functional modules.
  • Identify and test application patches prior to promotion to production. Proven history of successful problem solving with a sense of urgency Work with Oracle Technical Support on SR resolution
  • Must be willing to work in shifts

Qualifications

BE/ B. Tech/ MCA

Candidate should possess the degree from a recognized University/ Institution only

Ability to travel globally

  • Tech Skills :

Oracle Applications:

Depot Repair, Teleservice, Field Service, CRM Foundation , Quote, Service Contracts and Install base 

SQL/PL Sql  

Required Competencies:

  • Action Oriented    
  • Manages Complexity               
  • Plan and Aligns                       
  • Drive Results



Business Analyst – CRM

Overall Responsibility:

This position will be responsible for carrying out Production Support for Global Instance of Emerson Automation Solutions Requires expert skills in Oracle Production Instance Support/Troubleshooting Resolving Issues/ Root cause Investigation, Problem resolution and Communication with Customer

Skills & Experience Required:

  • Support / Implementation experience and detailed understanding of the following Oracle Applications: Depot Repair, Teleservice, Field Service, Install Base, Service Contracts, Quoting, Spare Management, Sales Online, Marketing Online, CRM Foundation and TCA
  • 8-10 years’ experience in Oracle ERP, at least 7 years of experience working in Oracle CRM Modules in Oracle r12  E-Business Suite
  • Knowledge in Oracle CRM standard functionality and experience with customizations, extensions, modifications and integration (CEMLI) components
  • Familiar with Oracle application architecture
  • Working knowledge of Oracle Setups for R12 E-Business Suite: Request to Repair, Dispatch to Debrief, Contract to Renewal, Quote to Warranty and RMA Business process cycle, functional module setups, profile options, flex-fields, functional module interfaces
  • Understanding of software development methodologies, development processes, change management, and deployment procedures
  • Experience with gathering user requirements and understanding and interpreting requirements specifications
  • Ability to analyze, understand, trouble shoot and effectively communicate functional details to end users and management
  • Experience with full Systems Development Life Cycle
  • Self-Motivated & Team player
  • Must be a team player with the ability to work independently as well as part of a team
  • Must be flexible, adaptable and have the ability to work in a fast paced changing environment. Strong analytical and problem-solving skills
  • Ability to work in a demanding user environment.
  • Strong interpersonal, written and verbal communication skills. Solid analytical, negotiation and problem solving skills.
  • Develop training material and application documentation as required. Educate business users
  • Provide support for configuration and application of multiple functional modules.
  • Identify and test application patches prior to promotion to production. Proven history of successful problem solving with a sense of urgency Work with Oracle Technical Support on SR resolution
  • Must be willing to work in shifts

Qualifications

BE/ B. Tech/ MCA

Candidate should possess the degree from a recognized University/ Institution only

Ability to travel globally

  • Tech Skills :

Oracle Applications:

Depot Repair, Teleservice, Field Service, CRM Foundation , Quote, Service Contracts and Install base 

SQL/PL Sql  

Required Competencies:

  • Action Oriented    
  • Manages Complexity               
  • Plan and Aligns                       
  • Drive Results



20191014-1001 

Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.” 

Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life.

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

No calls or agencies please. 



 

Recommended Skills

  • Production Support
  • Integration
  • Documentation
  • Systems Development Life Cycle
  • Self Motivation
  • Business Process
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 21009358