Sr. Application Analyst \u0026amp; Plant Maintenance – Middle East job in Al Khobar at Air Products Middle East Industrial Gasses LLC

Summary/Overview:

The Senior Plant Maintenance IT Applications Analyst position is responsible for requirements definition, application analysis and functional design of new solutions and enhancements.  A critical component of this role is to effectively work with the Air Products business areas so that new/enhanced functionality and application changes can be implemented effectively.  Another key responsibility of this position will be product and lifecycle management for SAP, SAP integrated and non-SAP service areas in the Plant Maintenance and Customer Service Areas.

Essential functions of the role:
 

• Provide functional analyst skills for the SAP Plant Maintenance and Customer Service modules supporting the plant maintenance business processes. 
• Provide operational support and new capability development for large and small projects.
• Establish partnerships at multiple levels within the global organization with particular focus in the PM, CM and PP areas.  
• Maintain operational support models that meet agreed SLAs as well as support service recovery and financial objectives
• Maintain value add relationships with vendor partners
• Support SAP Plant Maintenance IT systems interfaces with other systems

Skills and Experience

• 5+ years of IT Business or Functional experience with an SAP PM / CS focus
• Strong understanding of plant maintenance business processes
• Bachelor’s degree or related experience required
• Strong experience with all SAP PM modules including SAP PP Plant Maintenance, SAP PP Customer Service, Plant Maintenance Mobile apps (Fiori, Neptune) and Fleet Maintenance is a plus
• Experience working with global teams
• Excellent communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications
• Good understanding of enterprise architecture, project management principles, change release processes as well as security and compliance