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Center Mgr-Customer Svc job in Senai at Halliburton Energy Services, Inc

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Center Mgr-Customer Svc at Halliburton Energy Services, Inc

Center Mgr-Customer Svc

Halliburton Energy Services, Inc Senai, Johor Full-Time
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We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Under broad direction, plans, organizes and leads day to day activities of one or more manufacturing customer service groups in support of PSL, field and direct sales customers. Responsible for fulfillment of customer requests for product and information. Coordinates activities among functions and/or focus factories. Ensures customers’ viewpoint is an input into facility's decision making. Implements procedures and monitors to insure compliance with export laws, company policies, and other government regulations dealing with transactions to countries outside the U.S. Responsible for defining training requirements, developing employee skills, creating a team environment and promoting continuous improvement. Uses knowledge of shipping requirements, crating, inspection certification, logistics, systems and manufacturing requirements to develop procedures to coordinate and improve processes. Understands and monitors usage of order entry system and capital acquisition procedure to insure timely and accurate processing of orders. Coordinates with product sales, service and affiliates on customer orders, sale prices and discounts. Requires a four year undergraduate degree or equivalent and a minimum of 5-7 years of experience in leading customer service environment and other related areas such as procurement, materials, or logistics.HAZMAT shipment training. Terms and conditions process training. INCO terms training.

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location

No. 22 Jalan Persiaran Teknolo, Senai, Johor, 81400, Malaysia

Job Details

Requisition Number: 145733  
Experience Level: Experienced Hire 
Job Family: Engineering/Science/Technology 
Product Service Line: Supply Chain Mgmt  
Full Time / Part Time: Full Time

Additional Locations for this position: 

Compensation Information
Compensation is competitive and commensurate with experience.

 

Recommended Skills

  • Business Process Improvement
  • Customer Service
  • Decision Making
  • Direct Selling
  • Logistics Operations
  • Procurement Management
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Job ID: 145733-en_US