FAQs Related to Recent Oilandgasjobsearch.com Security Incident

Posted by admin on 29th March 2017

Oilandgasjobsearch.com has investigated and responded to an incident in which it experienced unauthorised access to data within its systems. We worked with a leading IT security firm to investigate the matter internally and we are working with U.S. law enforcement who are conducting an investigation.

Protecting our users is a top priority for us and we have put additional security measures into place to further strengthen Oilandgasjobsearch.com systems. In addition, our users must reset their password the next time they access their account at Oilandgasjobsearch.com.

We apologize for any inconvenience this may cause. We will provide additional relevant information if it becomes available and we are able to provide that information to the public.

 

  • 1.    How and when did Oilandgasjobsearch.com first find out about this incident?

On January 24, 2017, we were notified by U.S. law enforcement that it believed that information may have been illegally obtained from Oilandgasjobsearch.com systems. We immediately launched an investigation and we worked with a leading IT security firm and U.S. law enforcement to understand all of the facts.  We notified the public as quickly as possible after expiration of a delay requested by U.S. law enforcement so that they could investigate the matter.

  • 2.    Is Oilandgasjobsearch.com working with law enforcement?

Yes. We have been actively cooperating and working with U.S. law enforcement on this matter and we will continue to do so.

  • 3.    What steps is Oilandgasjobsearch.com taking to protect its users and respond to this incident?

We have implemented additional security measures for Oilandgasjobsearch.com systems and are continuing to work with U.S. law enforcement. Our users must reset their password the next time they access their account.

  • 4.    What security measures have you put into place?

Outside of resetting passwords for our users, we cannot discuss the specifics regarding our security measures to ensure those measures remain effective.

  • 5.    What should Oilandgasjobsearch.com users do?

As a precautionary measure, users will be required to change their password when they next access their account at Oilandgasjobsearch.com. We also recommend that users take all steps appropriate to protect other online accounts for which they use the same or a similar user name or email address and password as used for the Oilandgasjobsearch.com website.

  • 6.    How can users reset their passwords?

In order to obtain access to your account you will need to create a new password by visiting the password reset page. You will then be prompted to enter your email address and click “Recover Your Password” and you will receive an email from Oilandgasjobsearch.com that will contain a time-sensitive link. Please click on the link within 24 hours after receiving it and follow the prompts that instruct you to reset your account password. If you do not click on the link within 24 hours after receiving it, you will be required to start the password reset process again. We encourage you to use a “strong” password that is different from your previous Oilandgasjobsearch.com password. Strong passwords are long and include a mix of letters, numbers and characters.

  • 7.    Was any financial information compromised?

No. There is no evidence from our ongoing investigation to indicate that any financial information, such as bank account or credit card information, was compromised.

  • 8.    What is the time period in which this incident occurred?

Based on information available from the investigation, we believe that the unauthorised third party accessed Oilandgasjobsearch.com systems beginning in September of 2016.

  • 9.    Is it safe to use the Oilandgasjobsearch.com website?

Yes. We believe it is safe to use the Oilandgasjobsearch.com website. Users will not be able to access their Oilandgasjobsearch.com account until after they reset their password. We have also put additional security measures into place to further strengthen the security of Oilandgasjobsearch.com systems.

 

 

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