Industrial Lubricants Sales Support Advisor in Calgary, Alberta, Canada, Canada

Company description:

In Canada, we do everything from exploring for oil and gas, to refining and manufacturing, to discovering new ways to reduce emissions, to delivering fuels to our customers from coast to coast.

We have many successful businesses and projects across Canada, including:
  • a strong and rapidly growing Upstream business built around the Montney and the Duvernay shale plays, on a foundation of Foothills sour gas;
  • a successful Downstream business anchored in our Sarnia refinery (Ontario) and our Scotford refinery and upgrader (Alberta) as well as our two world-class petrochemicals plants near Edmonton;
  • a network of 1,300 retail sites across Canada a vital point of connection for our customers to us which makes us one of the pre-eminent fuel retailers in the country;
  • strong Aviation, Sulphur and Lubricants businesses;
  • an innovative Supply and Trading business;
  • a prospective LNG export project in Kitimat, B.C.
Canada is especially well-suited to offer lower carbon energy solutions thanks to our highly experienced workforce, our abundance of natural resources and supportive government policies. In Canada, Shell is actively exploring opportunities to invest in new fuels for transport, renewable power and customer solutions enabled by digital technology to lead the global movement towards cleaner energy.

An innovative place to work
 
Theres never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
 
Join us and youll add your talent and imagination to a business with the power to shape the future whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
 
An inclusive place to work
 
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways were nurturing an inclusive environment one where you can express your ideas, extend your skills and reach your potential
  • Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and well take it from there.
  • Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work
 
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
 
Were huge advocates for career development. Well encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
 

Job Description:

Join Shell as a Senior Technical Advisor and have an opportunity to work with a diverse and highly effective team!
Whats the role?
The successful candidate will partner up with Shells Gold and Platinum direct accounts, industrial/transport customers, as well as the organizations Sales Team regarding the use of Shell Lubricant products and equipment applications (includes troubleshooting for any potential issues). This is a virtual/remote role which includes 50%-75% business travel in Canada.
Other accountabilities include:
  • Liaising with local OEMs or local branches of global OEMs, to develop product approvals, only under guidance from the identified OEM owner in the Line of Business team (OEM Approval Managers) so only for selected global priority approved OEMs.
  • Working closely with local sales and global accounts that have the ownership of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy. Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products.
  • Providing HSE, Occupational Health, safety and product disposal advice to customers and front line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation.
  • Receiving referrals of technical problems or other customer contact from the Customer Service Desk (CSO) or Technical Helpdesk (THD) Team and work to resolve with the customer.
  • Support and act jointly with local Marketing Specialist to enhance our Shell Technology Intimacy image through Sales into the market.

Job Requirements:

What we need from you
We are looking for an individual who demonstrates a high level of interpersonal and communication skills (verbal and written).
  • Must have legal authorization to work in Canada without sponsorship.
  • Willing to travel 50%-75%.
  • Bachelors degree (BSc, BEng) in Engineering or Chemistry or related technical educational background.
  • At least three (3) years experience in a technical environment (lubricants and applications). Previous experience in front line sales is preferred.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

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