Service Technician in Walsall, West Midlands, United Kingdom

Service Technician
Walsall
£22000 - £25000


Fast growing successful business which benefits from being part of a larger group of companies which deal with a variety of manufacturing and engineering service currently are recruiting for a Service Technician. 
The role
Both office and field based. 
Dealing with queries over the phone where customers are struggling to use products or there may be a fault with the product
Diagnosing faults over the phone or escalating them to service visits to fix the product for the customer.
Attending service visits within an agreed time-frame to diagnose and repair faulty products
Manage your own diary and weekly schedule
Follow all Health and safety requirements
Delivery professional levels of customer service at all times
Provide reports on activity taken


The successful candidate will need:
BTEC or equivalent in electronics  / electrical engineering
PAT Testing certification
The ability to manage your own time or diary
Great interpersonal skills as you will be client facing 
Strong problem solving skills 
The ability to prioritise workload


On offer 
Great package working for a business that has grown strongly recently and has the ability to diversify. A company vehicle also comes as part of the role. 
 

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