Inside Sales Representative in Ohio, US, United States of America, United States

Company description:

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the worlds growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible.  We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. 

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions. 

An innovative place to work
 
Theres never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
 
Join us and youll add your talent and imagination to a business with the power to shape the future whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
 

A rewarding place to work
 
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
 
Were huge advocates for career development. Well encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Job Description:

This position will serve as an entry position into the Shell Polymers sales organization with the successful candidate eventually assuming an Account Manager position with a sales territory in the United States. 

This role will screen incoming customer inquiry calls, routinely provide analytics of key PE market and industry segment reports to steer business growth opportunities within the Shell Polymers team.  Responsible for supplemental support of the Shell Polymers commercial team. Serve as liaison to insure Polymers cross-functional business lines have line of sight to the customer/external business and commercial requirements. Develop broad understanding of Global Polyethylene (PE) Markets, including feedstock dynamics, competitive intel gathering, Supply/Demand balances and Global trade flows.  A key aspect of the position is to provide support to the two Shell Polymers Regional Sales Managers and the Distribution Export Manager.

Accountabilities: 

  • Support/ Work closely with the Distribution / Export Manager to optimize monthly transactional activities, such order execution, price entry, and coordination with Supply Chain group.
  • Support traveling Account Managers with sales and systems related needs.
  • Support the Shell Polymers Commercial Analyst for ad hoc tasks related records management, market reports and preparations for Bi-Weekly Sales Team meetings.
  • Assist in preparations for various team meetings (e.g. weekly team huddles, monthly HSSE meetings, bi-weekly sales meetings), including development of pre-read, meeting notes and logistics oversight.
  • Coordinate/Facilitate Shell Polymers Sales Team for Industry/Trade Show activities and other various Customer engagement events.
  • Field incoming Customer inquiry calls gather relevant information then direct to appropriate Regional Sales Manager (RSM) for further follow-up.
  • Establish direct contact with a sub-set of smaller PE Customers who can be serviced via Inside Sales and build-out the Inside Sales model.
  • Build customer relationships and promote Shell Polymers CVP.
  • Liaison support with Product Management to insure Polymers/PE customer product requirements are aligned with PE Marketing Plans.
  • Support the sales team by maintaining access to external databases and consultant reports used by the commercial team, along with relationships with external consultants and trade bodies (ACC, IHS, ICIS, Townsend, etc.).
Special Challenges:
  • Ability to work across many organizational and cross functional levels and effectively influence decision makers without authority.
  • Ability to work on a very dynamic team with high degree of self-direction.
  • Aptitude to prioritize multiple tasks, focusing on the highest value deliverables first.
  • Capability to adapt quickly to change and to work on ambiguous tasks.
  • Ability to collaborate with key stakeholders to assess and interpret problems quantitatively and qualitatively.
Development Opportunities: 
  • This role provides an entry into the PE business.  Strong performance will lead to other opportunities within the team. It has no direct reports.  Successful candidates would be eligible to grow into future roles in PE Manufacturing, Sales and Marketing, Product Management, Supply and Logistics, etc. 

Job Requirements:

  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
  • Bachelors degree; in Engineering or Chemistry is helpful, or other technical degree
  • Minimum three (3) years of experience in a related field
  • Previous customer facing experience, 
  • Experience in market, company and supply/demand analysis
  • Basic knowledge of the polymer or petrochemical industry would be a plus. 
  • Collecting, managing and analyzing data (customer and market). Ability to interpret the data and provide recommendations based on findings.
  • Well-developed interpersonal skills.  Ability to advocate and inquire with the right balance to positively influence the team.
  • Self-starter, willing to accept initiatives and able to work independently.
    Strong Commercial acumen, interpersonal skills and customer focus is important.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

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