Client Finance Administrator Team Leader, Assurance, London in London, London Region UK, United Kingdom



Job description

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. Youll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our Client Administration (also being advertised as Client Finance Administrator Team Leader) • Client Services team supports clients in project organisation, finance system control and electronic administration. Youll help clients with project planning, communications, financial administration, budget preparation and data entry risk administration.



Job description

The Team Leader reports directly to the Client Account Executive (CAE) Manager. They will be responsible for a team of 8 - 10 staff who provide support on our client engagements and in addition will have their own portfolio of work. It is expected that between 40-50% of the job holders time will be spent on this additional set of responsibilities. Weekly travel between offices will be required (Uxbridge, St Albans and Cambridge). There may also be a requirement to attend meetings/training in other office locations.



About the role

The Team Leader is responsible for ensuring the successful running of the CAE Team. This involves liaison with the client facing teams, obtaining and meeting new work requests, ensuring that the outputs of the team meet quality standards, producing high quality of work personally and providing Career Coach (People Management) support.



Key responsibilities include

  • Manage the optimal resourcing of the CAE staff by monitoring coverage on client accounts, overtime and sickness/holiday absence.

  • Ensuring that chargeable hours targets are established and met.

  • Support the Manager with managing the performance of CAE's through provision of coaching, assessment and feedback.

  • Act as Career Coach to 6-8 CAE's.

  • Ensure that all CAE's are fully up to date with all relevant policies and procedures in order to be able to deliver on the activities of the role.

  • Identify skills gaps and training needs.

  • Ensure that time is appropriately and accurately charged to account teams in accordance with the work performed.

  • Production of various management reports and forecasts.

  • Co-ordinating projects, financial administration and risk management activities.

  • Ability to work as part of a team, with the CAE's in immediate team, but also with the other CAE Team Leaders in other teams.


Assurance

Assurance is a dynamic place to be right now, and the variety of opportunities on offer is unprecedented. Its work that really does matter. It matters for businesses, governments and society at large. Our team provides confidence on the most complex decisions companies have to take and this provides a wealth of opportunities to everyone who joins us and works with us.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, The PwC Professional and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here <web address removed>/careers/experienced/apply

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here <web address removed>/diversity

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