Windows Client Systems Administrator IRES - SAFB in Colorado-Schriever AFB, El Paso County, Colorado, United States

Description of Duties:   

The Windows Client Systems Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.  The candidate will:

  
  • Provide technical  support to the C2BMC Labs and Warfighter (CLAW) organization.
  • Provide IT  break/fix at the Tier 2 level in response to incidents requests (IRs),  preventative maintenance (PMI), and requests for services (RFSs).
  • Perform touch maintenance to support Tier 3. Interacts with users and  vendors to troubleshoot  issues and solve problems.
  • Assist team with troubleshooting advanced issues prior to the issue being routed to Tier 3.
  • Advise new technicians on process and procedures.
  • Adapt to new technologies, new situations, and short deadlines.
  • Provide guidance and support to IRT CSA Level 3s and Level 2s, and have a strong commitment to a team environment.
  • Analyze data and prepare resulting info for use in design recommendations, executive summaries and customer/management briefings.
  • Develop and review operating instructions and procedures for system and maintenance activities.
               

The successful candidate will have experience with the following:

     
  • Customer service
  • Microsoft Windows 10 Operating Systems
  • Active Directory experience
  • Group Policies, DHCP, and DNS
  • Remote administration
  • Use of the Remedy software action request system
  • Samsung devices and BES
  • Systems Center Configuration Manager (SCCM)
  • Understanding of DISA STIGs & RMF
                     

Primary duty hours fall within the 0600-1800, Monday  Friday time period.  There will be on-call support, occasional off shift, extended hours, or weekend support requirements.

     

Occasional local travel is necessary to support customer requirements and exercise support.

     

This position is located at Schriever AFB, Colorado.

     

This position will be posted for two weeks ending on July 24, 2019. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

#cjpost    
Basic Requirements:   

Must have one of the following combinations of education and experience: HS Diploma (or GED) and 12 years of general experience; Associates degree and 10 years of general experience; Bachelors degree and 8 years of general experience; Masters degree and 6 years of general experience. 

  
  • Must have 6 years directly related  experience. 
  • Must have an active DoD Secret  Clearance and must be able to obtain a DoD Top Secret Clearance.
  • DOD 8570 IAT Level II certification such as CompTIA Security CE
  Desired:   
  • A
  • Network
  • MCSA: Windows 10
  • Audio visual systems
  • Virtual Desktop Environment Support
           

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a drug-free workplace.

About Jacobs

Jacobs leads the global professional services sector delivering solutions for a more connected, sustainable world.

With $15.0 billion in combined revenue and a talent force more than 77,000 strong, Jacobs provides a full spectrum of services including scientific, technical, professional, construction- and program-management for business, industrial, commercial, government and infrastructure sectors.

For more information, visit <web address removed>

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