System Administrator IRES - HSV in Redstone Arsenal, Madison County, Alabama, United States

Description  of Duties:

 

The System Administrator supports the Missile Defense  Agency (MDA) on the Integrated Research and Development for Enterprise  Solutions (IRES) contract.  The  candidate will:

 
  • Administer the operations of computer systems  related to operating systems, servers, end-user workstations supporting the MDA.
  • Deploy, configure, and troubleshoot computer systems
  • Provide remote troubleshooting support for  break fix issues
  • Provide event and conference support
  • Deploy, configure, and troubleshoot mobile devices
  • Provide escalation and status updates to MDA customers
  • Provide technical support for enterprise projects
  • Resolve daily battle rhythm tasks
  • Track all work using the Remedy ticketing system
  • Provide enterprise printer support
  • Deploy, configure, and troubleshoot software  applications The successful candidate will be able to:
  • Communicate written and/or verbal situational  awareness to management and Government leadership in a concise, professional manner
  • Mentor team members to promote technical growth
  • Promote a positive work environment
  • Prioritize task and continuously improve time management
  • Work well under pressure
  • Be resourceful and creative with solutions
  • Display a strong, functional knowledge of the position
                                   

This position  may require holiday and shift work as needed. Limited travel may also be  required.

    

This position is located at Redstone Arsenal, Huntsville,  Alabama.

            

This  requisition will be posted for two weeks ending July 1, 2019. If a candidate  has not been selected at that time, it will continue to be posted until a  suitable candidate is selected or the position is closed.

   #cjpost        

Basic Requirements:  

Must have one of the following combinations of education and experience: HS Diploma (or GED) and 4 years of general experience; Associates degree and 2 years of general experience; Bachelors degree and 2 years of general experience; Master's degree and 0 years of general experience.

  
  • Must have 2 years directly related experience in providing IT solutions
  • Must have experience working in a customer-facing role.
  • Must have an active DoD Secret Clearance
  • Must have DoD 8570.01 IAT Level II Certification such as CompTIA Security CE Certification or higher
  Desired:  
  • ITILv3 Foundations certification
  • CompTIA A , or CompTIA Network
  • Microsoft Certified Technology Specialist
  • Previous Service Desk/Help Desk or Call Center experience



Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a drug-free workplace.

About Jacobs

Jacobs leads the global professional services sector delivering solutions for a more connected, sustainable world.

With $15.0 billion in combined revenue and a talent force more than 77,000 strong, Jacobs provides a full spectrum of services including scientific, technical, professional, construction- and program-management for business, industrial, commercial, government and infrastructure sectors.

For more information, visit <web address removed>

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