Market Account Manager in Houston, Texas, United States

Company description:

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.
 

Job Description:

  • Provide exceptional service to maintain, develop and grow existing customer relationships.
  • Identify, qualify, negotiate and close cross-sell and up-sell opportunities, maximizing share of wallet while delivering volumes and C3 income in line with business objectives.
  • Strengthen SOPUS brands and increase market share in respective accounts.
  • Provide support to key national and regional accounts through activation activities, i.e., local/national promotions and programming.
  • Support Key Accounts (i.e., Walmart, Pep Boys and Bridgestone) in achieving their growth targets.
  • Exceed team and individual Key Performance Indicators (KPIs) as set by management.
  • Plan customer calls and visits to provide a high level of service to existing customers with a focus on retaining/expanding all business relationships.
  • Increase the value for existing Shell customers through cross and up-selling.
  • Understand the activity, business and needs of customers, provide sound information and advice on products and services, and sell in and negotiate win-win solutions with customers.
  • Plan, monitor and achieve individual sales targets (e.g., volume, margin, and growth).
  • Gain understanding and critical importance of developing, updating, maintaining, and communicating Account Plans to maximize growth opportunities..
  • Effectively use customer relationship management software (Salesforce).
  • Understand and effectively incorporate our Pipeline Management process (SPANCOP) in sales activities.
  • Be responsible and proactive in HSSE and issues that affects the individual, the office/field environment and customers.
  • Be accountable for own development plan to continuously improve competencies.

Job Requirements:

  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
  • Bachelor's degree; degree in Chemistry preferred.
  • Minimum three (3) years of experience of field sales and selling brand value.
  • Demonstrated ability to grow sales as measured by period-over-period increases in one or more of the following key performance indicators:
    o Sales volume
    o Profitability
    o Per unit profit
  • Previous experience managing brand messages, outlining and selling in marketing and sales strategies and monitoring performance against those initiatives.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

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