Digital Marketing and CRM Senior Associate in Birmingham, London, Midlands Region UK, United Kingdom



Job description

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. Youll help our local offices in driving the Firms people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Responsibilities

As a Senior Associate, youll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to

  • Proactively assist in the management of several clients, while reporting to Managers and above
  • Train and lead staff
  • Establish effective working relationships directly with clients
  • Contribute to the development of your own and teams technical acumen
  • Keep up to date with local and national business and economic issues
  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients
  • Continue to develop internal relationships and your PwC brand

An opportunity to join the team responsible for designing PwCs employer branding campaigns to help attract top talent into our business. The role reports into the Digital Marketing Manager and will support both our Digital and CRM Marketing Strategies.

Responsibilities

CRM Management

  • Managing the configuration and activation of our recruitment marketing platform (CRM) campaigns. Inclusive of day-to-day administration of the system, and data analysis reporting.

  • An end-to-end role, to maintain the system, and track all recruitment marketing campaigns.

  • Working with the wider employer branding and sourcing teams to support the creation and distribution of approved communications.

  • Deep understanding of the integration and data points between the CRM and our Application Tracking System (ATS) and managing any updates.

  • Maintain and update the configuration of Talent network forms, lists and groups, custom fields.

  • Managing and maintaining a campaign flight plan - to provide visibility to leadership and stakeholders of all active campaigns, previous and upcoming.

  • Understanding and managing all workflows within the CRM and managing updates/changes.

  • Responsible for driving continued growth and engagement of our talent pool through skills tagging, segmentation of organic talent and personalisation of communications

  • Management and tracking of all system errors and updates. Escalating issues to Digital Marketing Senior Manager and CRM vendor.

  • Responsible for training others to make sure they are using the platform in the correct way.

  • Creating weekly/monthly and adhoc custom reports and dashboards to track and analyse the performance of marketing campaigns.

Digital

  • Responsible for delivering website projects, including implementing campaigns and system release cycles

  • Upload content and ensure metadata, tagging and taxonomy are consistent across our sites

  • Provide weekly/monthly digital analytics through Adobe Marketing Cloud, Google Analytics, Crazy egg, Adobe Target and Crownpeak

  • Making sure all online content is up to date and correct

  • Running A/B testing on designs and use of features across our websites

  • Being able to work within our Brand templates and create digital assets on photoshop, indesign and illustrator

  • Design ideas and execute across a range of digital channels

Skills

  • Experience of community management ideally working with, maintaining and enhancing a recruitment CRM system (SmashFly), or similar.

  • Strong understanding of market CRM practices and development

  • Proven track record of developing CRM strategies and gaining support from senior stakeholders

  • Expert in creating and automating reports and macros

  • Basic knowledge of HTML

  • Experience working within a website content platforms

  • Experience of website analytics tools

  • Experience of working with Adobe digital products such as Photoshop and Indesign

  • Experience of working with a highly governed brand

  • Excellent copywriting skills

  • Excellent time management and project management

  • Able to work as a virtual member of the team

Relationships

  • Student and experienced sourcing teams

  • Recruitment operations team

  • Internal IT team

  • CRM Vendor management


Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, The PwC Professional and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here <web address removed>/careers/experienced/apply

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here <web address removed>/diversity

JOB SEARCH

Keywords / job title / skill / company

Type any location in the box above, or select below :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country, town, city or postcode

--Web2New--