IT Resource Management Lead in Netherlands ; London, The Hague, United Kingdom

Company description:

Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.

An innovative place to work

Theres never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and youll add your talent and imagination to a business with the power to shape the future whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently. 

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways were nurturing an inclusive environment one where you can express your ideas, extend your skills and reach your potential
  • Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and well take it from there.
  • Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. 

Were huge advocates for career development. Well encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Job Description:

IT Engineering drives business value through providing world class technical, functional and consulting expertise to deliver the right skills, at the right time, in the right place.  In IT Engineering you will have opportunities to work on dynamic and impactful IT projects, programmes and products across the value chain of Shell.  We are the home of technical talent where you can grow your career, develop leading edge skills and deepen your business knowledge.  
Comprising of six capability centres, we bring together natural sets of skills at scale, providing our internal customers with size and depth in terms of business and platform knowledge.  Our communities of practice provide access to expertise and learning, where your skills and passion for innovation and excellence will thrive.  This is a unique and exciting opportunity to head up the Resource Management team to and drive effective resource management processes and practices on a global scale. 

Whats the role?

This key leadership role reports to the Head of Enterprise Resource Management who has the responsibility for the Enterprise Resource Management (ERM) function.  The ERM function is responsible for the allocation of IT resources (internal staff and contractors) across IT Engineering and it owns the resourcing (placement) processes and functional excellence across Shell IT globally. This function collaborates across various Lines of Business, Contract and Procurement, Strategy and Planning, Project and Program Management and Capability Center Leads, to drive effective resource management processes and practices.  You will be a part of a wider leadership team working with peers such as the IT Resource Management Lead in India, the IT Sourcing and Supplier Manager, the IT Recruitment Manager and the ERM Functional Excellence Manager.  A fundamental pillar to this is having the right information available, analytics to drive insights and using an agile approach to connect various systems to formulate an integrated view of data which will enable decision making across various levels of management and leadership. 

Job Requirements:

What do we need from you? 

The IT Resource Management Leader will direct a dynamic team of Resource Managers and Analysts who manage resource matching and allocation for the capability centers ranging from up to 3000 resources (staff and contractors) across different geographic locations and across multiple resource groups ensuring projects are staffed appropriately.  You will be a passionate leader who can coach and mentor a high-performing team to continuously learn and grow, while constantly raising the standards through exceptional delivery.  You will bring your strategic partnering and exceptional relationship building skills to manage requests, allocations and escalations for resources with our respective groups and key stakeholders as well as effectively manage supplier relationships with ease.  Youll bring your drive to succeed in flexible and challenging circumstances in a maturing business model and can act with autonomy to develop effective solutions where broader frameworks might not be in place.  

Well need your expert data analytical skills to provide insightful reporting and advice to the Competency Centre Leadership. You will provide guidance and consulting on the resource management process to include trends analysis, identifying current and future skill and capability gaps and continuous improvement initiatives that drive quality, availability, and consistency across the resource management data.  You will also bring your extensive experience in Resources Management to support and work with the Head of Enterprise Resource Management to implement governance, CI, and any other initiatives taken up in the Enterprise Resource Management Function that deliver value, sustainability and strong return on investment. It will be essential that you bring a solid understanding of the disciplines and roles in IT Projects and Services, the Demand Lifecycle of Resources and knowledge of the Project Delivery Framework and Lifecycles.   

What else should you know?

This role requires working across different geographies and lines of business in a multi-sourcing environment, generally virtually, with limited travel opportunities.

Previous experience leading a resourcing and talent planning service as well as expertise in managing a diverse workforce strategy would be essential to the role.

Youll demonstrate a track record of developing focused resourcing and talent strategies and solutions across diverse workforce models on a large scale that deploy IT staff to various projects and assignments. 

With responsibility for such a wide range of activities, this is a role where you can expect to access every opportunity to broaden your skills and further develop your expertise.  

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

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